Mobile Workforce Optimization
In assigning, scheduling, and routing your mobile workforce, what operational costs can be easily avoided? How much money are you leaving on the table with inefficient mobile workforce management software? How much can you increase mobile workforce efficiency and customer satisfaction by using custom workforce management solutions and route optimization tools?
Lessons From the 2020 US Census
In the 2020 US Census, mobile workforce management system technologies—including mobile workforce optimization, advanced analytics, and machine learning—were used for automated scheduling, workload assignments, and field operations management. Despite the pandemic, the US Census Bureau achieved over 80% productivity gains, delivered significant savings, improved customer experience, and transformed how mobile teams operate. Businesses managing a mobile workforce can benefit from similar innovations to optimize resource allocation and productivity, and reduce operational costs.
Princeton Consultants offers U.S. executives a complimentary assessment to evaluate and improve mobile workforce management processes. This can include addressing scheduling, route optimization, offline capabilities, and change management for remote workers, mobile employees, and field service teams. Mobile workforce optimization solutions seamlessly integrate with existing systems, driving continuous improvement, higher customer satisfaction, and increased productivity across different locations.
Must-see video: Optimizing the 2020 Census
Evaluate and Optimize Your Mobile Workforce Performance
Request a complimentary assessment to evaluate your mobile workforce optimization opportunities.
Princeton leaders will meet with your key stakeholders to review your current workforce management processes and identify where advanced analytics, optimization, and routing tools can improve efficiency, reduce costs, and strengthen service performance.
During the session, we can assess areas such as:
- Work assignment and scheduling efficiency
- Route optimization opportunities across field operations
- Resource utilization and workforce productivity
- Customer satisfaction and service responsiveness
- Integration with existing workforce management systems
- Operational challenges related to remote teams, field service, and different locations
Following the session, Princeton will provide initial recommendations and outline practical next steps for improving mobile workforce performance.
Contact us to schedule schedule a session.
Read “The INFORMS Analytics Framework™: A Road Map for Success with Analytics” co-authored by Princeton Consultants Optimization Principal Irv Lustig, PhD, a former IBM ILOG CPLEX executive and Princeton University professor, award-winning computational mathematics expert, and renowned leader in optimization best practices.
The US Census Bureau and Princeton Consultants became INFORMS Edelman Academy laureates due to the outstanding application of optimization and automation during the 2020 US Census.
Reference
Optimizing Work Assignment and Routing for the 2020 U.S. Census
Transforming Part-time, Mobile Workforce Assignment, Scheduling and Routing at a Sales and Marketing Services Company
Optimizing Crew Utilization at an Airline
Optimizing the Assignment of E-Clinicians at Schools
Transforming Crew Scheduling at an Air Cargo Company
INFORMS Journal on Applied Analytics: Advanced Analytics Drives Reengineering of Field Operations for the 2020 U.S. Census
About Princeton
Princeton Consultants helps improve operational performance through applied optimization. Since 1981, we have delivered more than 1,800 successful projects, including the design and implementation of custom AI Optimization systems for many of the best managed companies across a variety of industries.
Our assessments are led by Princeton Consultants Founder and CEO Steve Sashihara, author of The Optimization Edge: Reinventing Decision Making to Maximize All Your Companies’ Assets, www.optimizationedge.com, which describes his experience and study of optimization at many of the most successful and innovative companies; and by Optimization Principal Irv Lustig, PhD, an internationally recognized leader in operations research and advanced analytics, author of more than 30 articles and scientific papers, winner of the Beale-Orchard-Hays Prize for excellence in computational mathematical programming, and longtime active member of INFORMS, INFORMS Fellow, and Certified Analytics Professional-Expert.
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